Haldwell

Our 30-day guarantee

Try any product from Haldwell. If it doesn't work for you, return it within 30 days and we'll refund the full purchase price.

The promise
Return any item within 30 days of delivery, no reason required. Refunds post to your original payment method within 3 business days of our receiving it.
1

30-day returns

Any reason works, including a simple change of mind.

2

Insured delivery

Arrived damaged or lost in transit? We replace or refund it, at no cost to you.

3

Secure payment

Cash on delivery or bank transfer only, no card prepayment and no card details collected.

4

Real support

Someone replies at [email protected] within one business day.

How to claim

  1. Email [email protected] with your order number.
  2. We send back a return number and the return address within one business day.
  3. Ship the item back; we confirm your refund once it reaches us.

Full terms are detailed on the Returns policy and Delivery terms pages.